Whether you’re scaling operations, opening a new site, or replacing a key team member, finding the right people in logistics can be challenging. That’s why choosing the right recruitment partner matters, now more than ever.
A specialist logistics recruitment company brings more than just CVs. The right partner will understand your business, your supply chain, and the exact type of people you need to keep operations moving efficiently. But with so many agencies out there, how do you know which one to trust?
Here are some key tips to help you choose the right logistics recruitment company for your business.
1. Look for Sector Specialism
Recruiting for logistics roles isn’t the same as hiring in finance, marketing or admin. From warehouse operations to multi-drop transport planning, these roles are technical, fast paced and operationally critical.
What to look for:
- A proven track record in logistics recruitment
Knowledge of sector-specific job titles and responsibilities - Familiarity with WMS/TMS systems, transport compliance, and shift-based teams
Why it matters:
A generalist agency may struggle to distinguish between a Transport Supervisor and a Depot Manager; a specialist won’t.
2. Check Their Talent Network
In logistics, the best candidates aren’t always actively job-seeking. Many are already in roles, open to new opportunities, but not checking job boards every day.
A good recruitment partner will:
- Have strong relationships with passive candidates
- Maintain a live, up-to-date database of logistics professionals
- Use referrals, recommendations, and sector specific platforms
Why it matters:
Access to hidden talent increases your chances of finding someone with the exact experience and cultural fit you need.
3. Evaluate Their Understanding of Your Business
The right recruiter should be genuinely curious about your business, not just the vacancy.
Expect them to ask about:
- Your site setup, shifts, KPIs and reporting lines
- Challenges in the current team or operation
- Growth plans and how the role supports them
Why it matters:
Deeper understanding leads to better briefs, and better briefs lead to better hires.
4. Assess Speed and Responsiveness
In logistics, timing is critical. Whether you’re managing peak season or backfilling a key team member, you can’t afford lengthy delays.
What to ask:
- How quickly can they provide a shortlist?
- What’s their communication process like during the assignment?
- How do they handle urgent or high-volume hiring needs?
Why it matters:
A good recruiter moves quickly, but not at the expense of quality.
5. Prioritise Cultural Fit
Technical skills matter; but in logistics, so does attitude. Many operations run 24/7, rely on close teamwork, and need managers who can stay calm under pressure.
The right recruiter will:
- Screen candidates for soft skills, not just experience
- Take time to understand your company culture and leadership style
- Only shortlist candidates who will work well with your existing teams
Why it matters:
A technically perfect hire who doesn’t fit the culture won’t stay, or perform.
6. Check Their Success Stories
Look for case studies, testimonials, or references. Ask what kind of logistics roles they’ve filled recently, and for whom.
Questions to ask:
- Have they worked with companies of a similar size or sector?
- What was the outcome: speed, cost saving, long-term retention?
- Can they provide client feedback?
Why it matters:
Past performance is a strong indicator of future results.
Hiring in logistics is too important to leave to chance, or to the wrong recruiter. The right logistics recruitment partner brings speed, quality, insight and long term value to your hiring strategy.
By choosing a company that understands your world, speaks your language, and puts your business goals first, you’ll spend less time filling roles and more time running a high-performing operation.
