Leading procurement recruitment consultants Bis Henderson, know just how costly a bad hire can be for the employer when the wrong candidate is selected.
The impact can be far-reaching, with the potential of a disgruntled workforce, lost customers, and reduced profits. The mismatch could be due to issues as simple as an inflexible recruit who is unable or unwilling to accept different work practices, or there is a poor cultural fit. However, the hard fact is that soft-skills are often overlooked in the selection process.
The solution is to look further than skills and competencies and to identify during the interview the candidates who show a willingness to adapt and to learn best practice. For there to be compatibility with the existing team, soft skills are essential in order to ensure good communication and empathy. These should never be overlooked as important qualities for a procurement manager, not only with colleagues but also for effective negotiation with customers and suppliers.
Younger procurement job applicants in particular should be able to demonstrate they are not overly reliant on digital forms of communication and technology. The Bis Henderson procurement recruitment team will liaise closely with the client from the outset of the recruitment campaign to clarify the specific attributes that are required for the role. The recruiters can advise on the key questions that will measure the strength of a candidate’s interpersonal skills and personality profile, which may not be evident in the C.V.
Undoubtedly, much interaction between the procurement manager and supplier or customer is via email, but complex matters often require a face-to-face meeting or a sensitively handled approach over the telephone. Bis Henderson will help the client to see beyond the technical procurement skills and qualifications, to identify the well-rounded candidate with the right attitude who will add long-term value, fundamental to corporate harmony and economic growth.