Hi Tech distributor of technology seeks a Reverse Logistics Manager to be responsible for the management of the much needed robust returns process. The successful candidate will have good administrative and data analysis skills ideally gained in a Logistics environment.
Responsibilities for the Reverse Logistics Manager role are as follows:
* To manage the Logistics returns process for predominantly technology items from authority to return through to the vendor for review and refurbishment or rework. Booking in returned goods. Rework / Repair management. Obtain price and delivery from vendors, raise shipping documentation and liaise with Warehouse staff for despatch of goods.
* Become the main focal point within the Product Creation Process for selection of Mandatory Return parts
* Action credits in accordance with Returns policy
* Prepare regular management reports on status and value of returns and distribute weekly reports to internal customers
* Manage enquiries about spare parts availability and pricing
* Assist with backorder management process and communicate with customers on a daily basis with delivery information
* Liaise with Planning team as required to establish availability dates for customers
* Receive and process customer orders in a timely manner
Experience in environments handling technology is desirable, however the Company really are just looking for the best fit as they are on a continued period of growth and this role has lots of potential to develop.
If you feel that you have the experience needed for this role of Reverse Logistics Manager, please apply or send your CV to corey.carson@bis-henderson.com as soon as possible.
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