We have an exciting opportunity for a bright and hard working candidate that is looking to join fast paced and continuously growing organisation where customer service is paramount. They have a requirement for a Network & Support Administrator who will action and control the support and maintenance of the company’s IT systems on a day to day basis whilst resolving issues that may arise in a quick and efficient manner. This role will be responsible for ensuring that targets in relation to activities, service, quality and productivity are met at all times.
You will be responsible for managing incoming support requests via email, phone or face to face for users and customers which will require you to register, resolve and escalate if required. For the users you will roll out and issue hardware whilst maintaining an asset log and will also oversee the user creation. It will be up to you to manage the daily system checks and create management reports whilst also looking at KPI statistics. You will review and maintain internet and email monitoring systems and plan upgrades for servers when needed.
Candidates will be confident communicators who are IT savvy looking to continue to develop their knowledge of systems and branch out. You must be very organised with excellent communication and planning skills. In terms of technical skills you will have expert knowledge of MS Desktop and server software in a networked environment, knowledge of PC’s hardware, server hardware and expert knowledge of Veeam. If you feel you have the skills and experience required for the role then please apply.
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Bis Henderson work with businesses to hire professionals on a permanent and interim basis across professional, management and executive roles.
Specialising in Supply Chain recruitment, Logistics recruitment, Procurement recruitment and eCommerce recruitment, we deliver candidates that meet your objectives – every time.
For more information please call 01494 620 160.
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