Commercial Manager – Tankers and Industrial Cleaning
Midlands – National role
£50-£55k plus car, pension and bonus
Our client is a leading name in Waste Management – looking to recruit a commercial leader to work nationally and drive business growth for the Tanker and Industrial cleaning division. You will manage a small team but take the lead in driving revenue growth through organic and new channels, also engaging with stakeholders across the wider group, to identify potential wins for your division.
Achieve and exceed period, quarterly, annual targets in accordance with all company procedures and codes of conduct.
Implement the necessary action plans to achieve and exceed the targets.
Maximise business opportunities with new customers through the entire group network building strong relationships with a variety of stakeholders from different divisions.
Maximise and improve the retention and contract renewal of the existing customer base through the delivery of excellent customer service and the development of robust customer relationships, working with the Sales Teams to ensure that customers are visited on a regular basis, service levels met and exceed expectation, customer requirements are clearly understood and met, and that all business opportunities are explored.
Monitor and review performance and KPI’s, including sales pipeline, new business generation, margin, profit, Allied Sales on a daily, period and on-going basis.
Visit customers to review company performance, obtain customer feedback, identify on-going requirements and opportunities and resolve any issues.
Lead, develop, and motivate the team through effective, regular communication, direction, coaching and training, feedback and review, and continuous guidance and support.
Ensure that staff are appropriately trained to a competent level prior to carrying out duties unsupervised, and that on-going training requirements are addressed in a timely fashion.
Actively monitor and manage the business pipeline, forecasting accurately and ensuring that targets are met.
Identify and develop new customer relationships within the Tanker and Industrial Cleaning business.
Develop pricing strategies to deliver sales margin performance.
Develop and maintain strong business relationships with all areas of the business, maintaining effective communication channels and working together to resolve issues and maximise customer service and sales.
Participate in Company business meetings, training and corporate events as necessary.
This post is responsible for the effective delivery of the Tanker and Industrial Cleaning sales strategy, maximising business efficiency through effective resource planning and driving a sustainable and viable business pipeline, actively monitoring and managing the forecasting and ensuring that targets are met, working with, the wider business.
The role holder will have input into the business plan and support the annual budgeting process. You will also support, coach and mentor the wider team within the specialist services business and account management team to ensure best in class solutions are presented in a clear, concise and understandable way.
You will need to have an extensive understanding of commercial and financial principles. Views issues in terms of costs, profits, markets and added value. Looks for opportunities to add bottom line value, with the ability to detect and manage risk. Numerate and detail conscious. Able to create KPIs and sales metrics and then convert these into action.
It is expected that you will also have an understanding of the legal framework for classifying, transporting and disposing of hazardous waste including safe control of any associated hazards.
Person Specification –
Educated to GCSE level or above in Maths, English and Chemistry.
Previous experience in a Tanker sales environment.
Proven leadership and line management experience.
Knowledge and experience in Tanker or Industrial Cleaning sales.
Experience in service delivery.
Experience of leading a team and change management.
Understanding of Waste legislation desirable.
Knowledge or Chemical compatibilities and Tanker knowledge.
Excellent leadership and people management skills.
Exceptional commercial awareness.
Excellent interpersonal, communication and presentation skills.
Flexibility to travel nationally with the occasional night away from home.
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