Our client offers a range of logistics services across diverse industry sectors. This growing and innovative business has a highly respected global network and strong commitment to customer service. They have an exciting opportunity for a Carrier & Customer Integration Manager in line with new ecommerce technology offerings, which compliment current services.
The role is responsible for managing and developing the IT onboarding process for carriers and customers whilst establishing new and maintain existing relationships with marketplace providers and platforms.
- Point of contact for the carrier management team for all carrier IT integrations
- Managing the technical onboarding process for new carriers and customers – communicating time frames and setting the internal and external expectations
- Directing the development team with integration of carriers on to the Company platform
- Maintaining the relationship between the Company and the carrier’s IT teams
- Liaising with marketing to ensure we are communicating these integrations clearly and efficiently
- Playing an active role within the IT team contributing to the development and growth of the team and the business.
Skills and Experience
- Clear communication skills
- Activity reporting
- 2-5 Years’ experience in the E-Commerce industry
- Industry/e-commerce experience – carrier and marketplace interactions
- Knowledge of E-com platforms (Shopify, Woo commerce,
- Magento etc), Omni Channel providers (Linnworks etc), Market places (Amazon, Ebay etc) carrier aggregators (Shipster, Scurri etc).
- Ability to adapt to a changing environment
- Attention to detail is critical
- Ability to work in a fast moving, dynamic environment
Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.